PRIVACY POLICY

Fiyort Karaköy Privacy Policy

At Fiyort Karaköy, we place great importance on protecting the personal data of all users who visit our website. This Privacy Policy explains how personal data is collected, processed, stored, and protected within the scope of Personal Data Protection Law No. 6698 (KVKK) and related legislation.

1. Personal Data Collected

When you visit our website, the following information may be collected:

  • Ad, soyad
  • Phone number
  • Email address
  • Reservation information
  • Messages sent via the contact form
  • IP address, browser information and device data
  • Behavioral data via cookies

2. Method of Collection of Personal Data

Your personal data:

  • Forms on the website
  • Reservation request pages
  • Contact messages
  • Cookies and analytics tools

is obtained by automatic or manual means.

3. Purposes of Processing Personal Data

Your collected data is processed for the following purposes:

  • Evaluating reservation requests and providing communication
  • Carrying out guest satisfaction processes
  • Request and complaint management
  • Improving service quality
  • Analyze website performance
  • To fulfill our legal obligations

4. Sharing of Personal Data with Third Parties

Your personal data may only be shared in the following cases:

  • Legally authorized institutions and organizations
  • With reservation systems or technical service providers
  • Within the scope of legal requirements and security processes

Apart from these, your data will not be shared or sold to third parties in any way.

5. Storage Period of Personal Data

Your personal data is stored for a period of time in accordance with the relevant legislation and the purpose of processing.

Once the storage period expires, your data will be securely deleted or anonymised.

6. User Rights (KVKK Article 11)

You have the following rights:

  • Learning whether your data is being processed
  • Request information if processed
  • Learning whether it is used for its intended purpose
  • Request correction or deletion of data
  • Request restriction of processing
  • Request anonymization of your data

7. Changes to Privacy Policy

This policy may be updated as necessary. Updates will be effective immediately upon publication on our website.